Our Services

Our audit and capacity building services are focused on manufacturing and distribution facilities, farms and agriculture producers to provide assurance to vendors, brands, retailers and other interested parties that the audited site is in compliance with the laws of the land, and the requirements and principles of the chosen code of conduct or program.

Due to the rapid speed of commerce and the need for quality data, ICG schedules audits as quickly as possible wherever we operate around the world. We strive to respond to all requests for service within 24 hours or less. Most audits are conducted within a two-week period.

SEDEX^®

Sedex® (Supplier Ethical Data Exchange) is a not-for-profit, membership association based in the UK with worldwide membership. With a collaborative approach to supply chain relations, the organization offers a system for the exchange of information between suppliers and buyers. Members have access to an audit, conducted by SEDEX^® approved audit firms, which helps buyers and sellers, interested in improving their organization, by sharing data across four key pillars: Labor Standards, Health and Safety, Environment and Business Ethics.

SMETA® (SEDEX^® Members Ethical Trade Audit) is the audit tool created by the Sedex^® Shareholder Forum, which provides auditors a vehicle to conduct high quality audits across the four key pillars of Labor Standards, Health and Safety, Environment and Business Ethics. Suppliers audited via SMETA^® will have a report that can be shared with multiple customers via the Sedex^® online platform. For more information, visit www.sedexglobal.com.

ICG is a member of the SEDEX^® Stakeholders Forum.

WRAP^®

The International Compliance Group was one of the first professional services firms to become an accredited monitoring firm for WRAP® - Worldwide Responsible Accredited Production. The WRAP® program is the world's largest facility certification program focused on the apparel and sewn products sector. Facilities receive a certification of six months to two years based on compliance with the 12 WRAP® Principles.

WRAP® certifies facilities, not brands or businesses. WRAP® is a non-profit, non-governmental organization with a Board of Directors independent of any industry group. It is not a membership organization. WRAP®'s comprehensive, factory-based model has helped it grow into the world's largest certification program for the apparel industry.

To ensure ethical integrity, please note that if we conduct a consulting or training assignment for your factory regarding WRAP, we will not be able to conduct your WRAP audit for that calendar year.

Social & Labor Convergence Program (SLCP Verifications)

ICG is an approved Verification Body for the Social Labor Compliance Program. It is the SLCP’s mission to implement a Converged Assessment Framework (CAF) that supports stakeholders’ efforts to improve working conditions in global supply chains. The CAF consists of a Data Collection Tool, a Verification Protocol and a Verifier Guidance document. It will help the industry to:

Reduce audit fatigue: avoid duplication and reduce the number of social & labor audits by replacing current proprietary assessment tools
Increase the opportunity for greater comparability of social & labor data
Redeploy resources towards improvement actions
Build mutual trust and respect, measure and understand working conditions and improve those conditions over time

ISO 9001:2015 - Quality Management System Certifications

ISO 9001 sets out the criteria for a quality management system that can be used by any organization, large or small, regardless of its field of activity. ISO 9001 is implemented by over one million companies and organizations in over 170 countries.

The current version of ISO 9001 is ISO 9001:2015.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. The standard helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

Some of the Benefits of Implementing and ISO 9001 system are:

Improved product quality
Improved customer satisfaction
Improved employee morale
Improved supplier quality
Increased revenue opportunities

Service Regions:

ICG ISO certification services offered in USA, Mexico and Central America.

The Sustainable Apparel Coalition unites brands, retailers, manufacturers and sector stakeholders in the common cause of sustainability for the worldwide apparel supply chain. ICG is an affiliate member of the Sustainable Apparel Coalition and provides second and third party assessments using the Higg Index tools to support our client’s sustainability journey. Through assessment and audits companies around the world develop, evaluate, adjust and promote sustainable practices aided by the services ICG offers with sector knowledgeable auditors.

C-TPAT Assessments (US Customs-Trade Partnership Against Terrorism)

We provide a C-TPAT audit (facility security audit) to ensure that your company is compliant with C-TPAT requirements and to assist you in becoming compliant with US Customs requirements under the Customs-Trade Partnership Against Terrorism. C-TPAT seeks to enhance security measures across a company's entire supply chain by compelling close cooperation among its constituent entities, from importers, brokers, and warehouse operators to carriers and foreign manufacturers and suppliers. C-TPAT is a voluntary government-business initiative to build cooperative relationships that strengthen and improve overall international supply chain and U.S. border security. C-TPAT recognizes that U.S. Customs and Border Protection (CBP) can provide the highest level of cargo security only through close cooperation with the ultimate owners of the international supply chain such as importers, carriers, consolidators, licensed customs brokers, and manufacturers. Through this initiative, CBP is asking businesses to ensure the integrity of their security practices and communicate and verify the security guidelines of their business partners within the supply chain.

Corporate Social Responsibility/Social Compliance to your Code of Conduct

We offer Second-Party Auditing for compliance to ICG's Corporate Social Responsibility Code of Conduct, Customer Requirements/ Codes of Conduct and Third-Party Social Compliance Codes of Conduct.

Capacity Building (Training)

Today’s national and international brands and retailers expect their suppliers to understand the world of social and legal compliance, and be able to demonstrate that they run their businesses within the law and in a manner which will protect their corporate reputation and the reputation of their brands. One grave error by a supplier can severely damage a hard-earned reputation which took decades to build.

Our consulting and capacity building (training) services provides the rationale, information and guidance on policies and procedures to create a comprehensive social compliance culture consistent with national laws and regulations, and generally accepted international norms. This assistance will not only help the facility work toward a culture of compliance and continuous improvement, but also demonstrate they have the proper internal controls and procedures to successfully pass a social compliance audit. The areas covered in the training are:

Compliance with laws and workplace regulations
Prohibition of forced and child labor
Prohibition of harassment or abuse and discrimination
Compensation and benefits
Hours of work
Health, Safety and the Environment
Freedom of Association and Collective Bargaining
Custom Compliance and Drug Interdiction